Help
Patients
Registering a patient, finding the right record, adding a walk-in and keeping a patient's details correct in the practice portal.
- Find a patientFind a patient by name, folder number or phone, from the patient list or from the search at the top of every screen.
- Register a new patientAdd a new patient with their folder number, date of birth and contact details, and open their chart.
- Open a patient's chartRead a patient's chart, with their allergies, problem list, latest signed note and every past visit.
- Correct a patient's registration detailsChange a patient's name, folder number, contact details, date of birth or address when they were recorded wrong or have changed.
- Record a patient's allergiesRecord what a patient is allergic to, or that they know of no allergy, so it shows at the head of their chart.
- Add a condition to the problem listRecord a long-term condition on a patient's problem list, with the date it started.
- Keep a family on one folderOpen a family folder for a patient and add their spouse or children, so one family card covers them all.
- Name who is looking after a patientRecord which clinician is answerable for a patient, as their primary, covering or supervising colleague.
- Give a patient your hospital codeFind the hospital code a patient types into the RizCare patient app, and the patient portal address where your practice has one.
- Give a patient access to the patient portalMake a one-time code a patient types with their date of birth to read their records on the RizCare app, or on the web where your practice has a patient portal address.
- Give a parent access to a child's recordsMake a code a parent or guardian types to read a child's visits, bills and shared notes on the patient portal.
- Withdraw someone's portal accessSee who reads a patient's records online, and stop one of them reading them, with the reason.