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Find a patient

Find a patient by name, folder number or phone, from the patient list or from the search at the top of every screen.

Where
Practice portal
Who can do this
Administrator, Billing, Doctor, Midwife, Nurse, Reception and Staff

Look a patient up before you register them or open a visit. Most people at the desk have been before, and the folder number on their card finds them fastest.

Steps

  1. Choose Patients on the left.
  2. Type part of the name, the folder number or the phone number in Find someone. The list narrows as you type.
The Patients screen with Ogunbiyi typed in Find someone and the matching patients listed with their folder numbers.
The Patients screen with Ogunbiyi typed in Find someone and the matching patients listed with their folder numbers. Demonstration using fictional patient records.
  1. Choose the patient to open their chart.

You can also search from any screen. Click Search patients, folders, invoices at the top, or press Ctrl and K together (Cmd and K on a Mac), and type. Patients and invoices that match are listed under their own headings.

The search at the top of the screen open, with Tomiwa typed in and matching patients and invoices listed.
The search at the top of the screen open, with Tomiwa typed in and matching patients and invoices listed. Demonstration using fictional patient records.

What to expect

The list shows everyone the practice has registered, by name, with their folder number and phone. It is kept on your computer, so you can find a patient without a connection. Someone registered on another computer since your list last updated appears once your computer is back online.

Still stuck? Email support@riz.care and say which screen you are on.