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One queue, one record and one balance, so reception walks the corridor less.

Reception can register the person, see who is waiting and move the visit forward while billing keeps charges and recorded payments together.

For reception and billing · Reviewed 2026-09-24

RizCare synthetic billing overview showing an itemised charge, received amount and outstanding balance.
Billing handoff from the seeded practice portal, with synthetic hospital data.

Start with the folder number

Register the patient using the folder identifier already written on the paper folder. The same reference helps the desk and the care team find the same person.

Make the queue visible

The dashboard shows who is in the building, how long each person has waited and which stage their attendance has reached. That gives the desk a useful answer when somebody asks how much longer.

Record money without losing the history

Raise an invoice, add the agreed charges and record cash or transfer amounts a staff member confirms. Partial payments remain visible, and a reversal carries a reason rather than erasing the original entry.

Keep exploring

ProductHospital billing and recorded paymentsSee how charges, payments and balances are represented.Read more about the productProductPatient records and encountersConnect the desk’s work to the shared patient record.Read more about the productCompareRizCare compared with paper recordsSee what changes when the working record moves on screen.Read the comparison

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One visit, end to end

Keep the front desk connected to the balance.

Each step below is a screen from the running product, shown with sample records. Every step stays tied to the same patient and the same visit, whoever picks it up.

  1. 01Register the arrivalReception
  2. 02Keep the handoff visibleReception and nursing
  3. 03Raise the chargeBilling
  4. 04Record the paymentBilling and reception
RizCare hospital queue showing patients waiting for care in a product tour.
Queue and attendance01 / 04

Product tour · Sample data

Reception

Register the arrival

Reception registers a new or returning patient and opens the attendance without sending the team hunting through separate records.

One visit, connected

The record, encounter, note, invoice and payment stay related.

  1. 01

    Reception

    Register the arrival

    Reception registers a new or returning patient and opens the attendance without sending the team hunting through separate records.

  2. 02

    Reception and nursing

    Keep the handoff visible

    The next person sees who is waiting, what has happened and which visit needs attention next.

  3. 03

    Billing

    Raise the charge

    The practice raises an itemised invoice with a human-readable number the team can refer to in conversation.

  4. 04

    Billing and reception

    Record the payment

    A member of staff records the cash or transfer received and sees the amount still outstanding against the same visit.

  1. RizCare hospital queue showing patients waiting for care in a product tour.
    Queue and attendance01 / 04

    Reception

    Register the arrival

    Reception registers a new or returning patient and opens the attendance without sending the team hunting through separate records.

  2. RizCare hospital queue showing the team handoff for a hospital morning in a product tour.
    Same queue, next handoff02 / 04

    Reception and nursing

    Keep the handoff visible

    The next person sees who is waiting, what has happened and which visit needs attention next.

  3. RizCare invoice showing a human-readable invoice number and itemised charges in a product tour.
    Invoice and line items03 / 04

    Billing

    Raise the charge

    The practice raises an itemised invoice with a human-readable number the team can refer to in conversation.

  4. RizCare invoice showing a recorded payment and remaining balance in a product tour.
    Received and outstanding04 / 04

    Billing and reception

    Record the payment

    A member of staff records the cash or transfer received and sees the amount still outstanding against the same visit.