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Give a patient your hospital code

Find the hospital code a patient types into the RizCare patient app, and the patient portal address where your practice has one.

Where
Practice portal
Who can do this
Administrator, Doctor, Midwife, Nurse, Reception and Staff

The first time a patient opens the RizCare patient app, it asks them to find their hospital. They type the hospital code your reception gives them.

Before you start

The patient portal must be on for your practice. An administrator turns it on in Settings > Patient portal. Until then, the code is not shown.

Steps

  1. Choose Patients on the left.
  2. Read the code under Hospital code, at the head of the list.
  3. Choose Copy to copy it, for example into a message to the patient.
The Patients screen with Hospital code harmony at the head of the list and the button beside it reading Copied.
The Patients screen with Hospital code harmony at the head of the list and the button beside it reading Copied. Demonstration using fictional patient records.

Where your practice has a patient portal address, it is shown beside the hospital code under Patient portal, with its own Copy.

What to expect

The button reads Copied once the code is on your clipboard. Anybody who can register patients sees the code here. An administrator also sees the code, and the patient portal address where there is one, in Settings > Patient portal.

Still stuck? Email support@riz.care and say which screen you are on.