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Correct a patient's registration details

Change a patient's name, folder number, contact details, date of birth or address when they were recorded wrong or have changed.

Where
Practice portal
Who can do this
Administrator, Doctor, Midwife, Nurse, Reception and Staff

Correct registration details when a patient moves house, gets a new email address, or a detail was typed wrong at the desk.

Steps

  1. Open the patient's chart.
  2. Choose Correct registration details.
  3. Change what needs changing. Date of birth accuracy lets you say whether a date of birth is exact or estimated.
The Correct registration details form for Ngozi Okonkwo, with the address changed to 14 Oke-Ado Road, Ibadan.
The Correct registration details form for Ngozi Okonkwo, with the address changed to 14 Oke-Ado Road, Ibadan. Demonstration using fictional patient records.
  1. Choose Save registration details.

What to expect

The form closes and the chart shows the new details. Correcting registration details does not change any signed note. Only a colleague whose role can register patients sees this button.

  • Register a new patientAdd a new patient with their folder number, date of birth and contact details, and open their chart.
  • Open a patient's chartRead a patient's chart, with their allergies, problem list, latest signed note and every past visit.
  • Find a patientFind a patient by name, folder number or phone, from the patient list or from the search at the top of every screen.

Still stuck? Email support@riz.care and say which screen you are on.