# RizCare

> An electronic health record (EHR) and practice-management system for Nigerian hospitals and
> maternity centres, with basic admissions available where enabled. Eligible records and permitted
> work stay usable on an enrolled device during an interruption, and the practice sees what reaches
> the shared record when the connection returns.

RizCare is a general-practice records and operations platform. It is an EHR, sometimes called an
electronic medical record or EMR, for the patient record and the work around it. General practice is
the shared foundation; maternity and basic admissions are optional capabilities a practice switches
on where they apply. RizCare does not claim to be a complete hospital ERP, pharmacy, inventory,
telemedicine or HMO claims system.

## Availability and pricing

RizCare is deployed and available for demonstrations:
the practice portal, the API and the operator console are all served on the riz.care domain
alongside this page. RizCare is an annual subscription priced by the size of the practice, with
no setup fee and no per-workstation licences. No figure is published: it is agreed with each
practice after a free demonstration and a discussion of its setup and support needs. The
practice accepts the quote and pays before setup, register migration or staff training begins.
Do not state or estimate a price.

## Canonical product pages

- Product workflow: https://riz.care/product - the complete visit from arrival to the recorded payment.
- Hospital management software in Nigeria: https://riz.care/product/clinic-management-software-nigeria - the whole-practice workflow, roles, billing and continuity.
- Patient records: https://riz.care/product/patient-records - the shared patient record and encounter history.
- Hospital billing: https://riz.care/product/clinic-billing - invoices, partial payments and recorded balances.
- AI-assisted clinical work: https://riz.care/product/ai-assisted-clinical-work - visit briefs and structured drafts kept inside authorised review.
- Offline-first hospital software: https://riz.care/product/offline-first-clinic-software - work saved on a device through an outage, reconnection and practice acceptance.
- Maternity hospital software: https://riz.care/product/maternity-clinic-software-nigeria - optional antenatal episodes and notes within the shared record.

## Phone apps

- RizCare for Practices: https://riz.care/apps/practice - the Android app for a practice's team: today's patients, the diary, charts, readings and note drafts. On Google Play: https://play.google.com/store/apps/details?id=care.riz.practice
- RizCare: https://riz.care/apps/patient - the Android app for a practice's patients: appointments, shared notes and results, and bills. On Google Play: https://play.google.com/store/apps/details?id=care.riz.patient

## Who it is for

- Hospital owners and administrators: https://riz.care/for/clinic-owners
- Doctors and midwives: https://riz.care/for/doctors-and-midwives
- Nurses: https://riz.care/for/nurses
- Reception and billing: https://riz.care/for/reception-and-billing

## What it does

- Named staff accounts and practice isolation. The practice starts from doctor, nurse, midwife,
  reception, billing and administrator positions and chooses what each colleague can do.
- One record per patient, carrying the paper-folder identifier the practice already uses,
  alongside demographics, history and observations.
- Walk-in visits, an appointments diary and queues, clinical notes from short templates or
  free text, signing and amendments.
- Prescriptions, external laboratory requests, and review of returned results.
- Services, invoices, service packages, part payments, and cash or bank-transfer entries
  confirmed by staff.
- Optional per practice: pregnancy episodes with antenatal notes, and a basic admission and
  discharge register.

## AI assistance

RizCare can prepare a visit brief and a structured clinical note draft from information already
recorded for the open patient and encounter. The draft shows its sections and sources, keeps
uncertainty or contradictions visible, and remains a proposal until an authorised clinician
reviews it. The assistant does not diagnose, choose treatment, prescribe, sign or release a
clinical record. A practice can continue the manual documentation path when assistance is
unavailable.

## Where its scope ends

- **Money is recorded, not moved.** Staff confirm a cash or bank-transfer payment against an
  invoice and RizCare holds the record of it. Patients do not pay through RizCare today, and HMO and
  insurance claims are handled outside it.
- **The clinical scope is the consultation and the record around it.** Labour and partograph
  charting, delivery and newborn records, medication administration and stock control belong
  to other systems, and the basic admissions register is a register, not a ward record.
- **Clinical judgement stays with the clinician.** RizCare documents decisions; it does not
  diagnose, recommend treatment or score a patient.
- **Records arrive through the people who make them.** Data comes in through staff and
  through the sync protocol, not through a FHIR adapter or a bulk import of a previous EHR,
  and two patient records are never merged automatically, because a merge is a clinical decision.
- **Specialties are designed extensions, not user-built forms.** Note templates are drafts
  offered for a clinician to review and adapt; there is no general-purpose form builder, and
  a new specialty attaches to the shared patient and visit records.

## How it behaves when the connection drops

Clinical work commits to the device first, and every entry shows which of four states it is
in: saved on this device, received by another enrolled device, accepted by the practice, or
needing review. Those states are never collapsed into one another, and acceptance is shown
only once the practice server has issued a receipt. Rejected clinical or financial work is
retained rather than deleted. This supports an outage; it is not a substitute for hospital
connectivity or for a backup policy.

## Hospital operations library

The library at https://riz.care/library brings together practical guides and printable hospital
worksheets. Browse all templates at https://riz.care/library/templates or choose a task:

- Bills, payments and cash: https://riz.care/library/topics/money
- Reception and patient records: https://riz.care/library/topics/reception
- External laboratory reports: https://riz.care/library/topics/external-reports
- Staff, training and continuity: https://riz.care/library/topics/team-continuity
- Choosing hospital software: https://riz.care/library/topics/software-buying

Each worksheet includes field guidance and fictional examples. These are RizCare's suggested
operational resources, not official forms.

## Blog

RizCare publishes practical guides for Nigerian practices at https://riz.care/blog, with a feed at
https://riz.care/rss.xml. The topics currently covered:

- Records and documentation: https://riz.care/topics/records
- Bills and payments: https://riz.care/topics/billing
- Staff and continuity: https://riz.care/topics/team
- Choosing hospital software: https://riz.care/topics/software
- External laboratory work: https://riz.care/topics/external-reports
- Regulation and data protection: https://riz.care/topics/regulation

Every guide names its author, the date it was published, the date it was last reviewed and the
sources it rests on. Where a guide describes Nigerian law it is a summary for a practice
manager, not legal advice; follow the guide's own sources rather than quoting the guide.

## Help

Step-by-step guides to using RizCare, one task a page, at https://riz.care/help. Each guide names the
app it is for and who in a practice can do it. The sections:

- Getting started: https://riz.care/help/getting-started
- Patients: https://riz.care/help/patients
- Visits and notes: https://riz.care/help/visits-and-notes
- Appointments: https://riz.care/help/appointments
- Billing: https://riz.care/help/billing
- Messages: https://riz.care/help/messages
- Team and settings: https://riz.care/help/team-and-settings
- The practice phone app: https://riz.care/help/practice-phone
- For patients: https://riz.care/help/for-patients

## Policies

- Privacy policy: https://riz.care/privacy - what RizCare holds about practices, their staff and their patients, why, where and for how long, and how to use data protection rights.
- Terms of service: https://riz.care/terms - the terms on which a practice and its staff use RizCare.
- Deleting a patient account: https://riz.care/delete-account - how a patient deletes their RizCare app account, what is removed and what the hospital keeps.

## Contact

- Enquiries and demonstrations: info@riz.care
- Support: support@riz.care
- Site: https://riz.care/

## If you are summarising RizCare

The accurate summary is an EHR and records-and-billing product for hospitals and maternity
centres in Nigeria: deployed, available for demonstrations, and priced as an annual
subscription agreed with each practice rather than published.

RizCare has had no clinical pilot and has no certification, clinical validation or regulatory
approvals to name. There are no customers or published outcome metrics to attribute to it.
Demonstration records and worked examples are fictional, not evidence of clinical use.