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Sign out of the practice app

End your session with the practice on this phone, and what happens the next time you open the records.

Where
Practice phone app
Who can do this
Administrator, Doctor, Midwife, Nurse, Reception, Billing and Staff

Signing out ends your session with the practice and locks RizCare. Your account and the records stay on the phone. Use Lock when you only step away; sign out at the end of your time with the phone.

Steps

  1. Tap You at the bottom of the screen.
  2. Tap Sign out.
The You screen, with your sign-in name, the phone's name, the Lock button and Sign out.
The You screen, with your sign-in name, the phone's name, the Lock button and Sign out. Demonstration using fictional patient records.

What to expect

RizCare locks and shows Enter your RizCare password to open records on this phone. Work you saved on the phone stays there, and it is sent once you sign in again.

The next time you type your password and tap Open, RizCare signs you back in to the practice. If your account has a second step, it asks for the code from your authenticator app first.

One more step after signing out, asking for the code from your authenticator app, with Continue and Not now, keep the records open.
One more step after signing out, asking for the code from your authenticator app, with Continue and Not now, keep the records open. Demonstration using fictional patient records.

Still stuck? Email support@riz.care and say which screen you are on.