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See your notifications

Read what the practice tells you about your own work, and mark it as read.

Where
Practice portal
Who can do this
Administrator, Billing, Doctor, Midwife, Nurse, Reception and Staff

Notifications tell you when something you are responsible for changes, such as a payment you recorded being reversed. RizCare writes them, not a colleague, and nobody can reply to one.

Steps

  1. Choose Notifications on the left, or the bell at the top right. The number beside it is how many you have not read.
  2. Read each row.
Notifications with 1 row not read: Payment reversed, a payment you recorded has been reversed, both records are kept, with Mark as read.
Notifications with 1 row not read: Payment reversed, a payment you recorded has been reversed, both records are kept, with Mark as read. Demonstration using fictional patient records.
  1. Choose Mark as read when you have dealt with it.

What to expect

The row is marked as read and the count beside Notifications goes down. A notification names no patient; open the record it is about to see the details.

Some notices can also be emailed to you. Choose where in Settings > Email about your work.

Still stuck? Email support@riz.care and say which screen you are on.