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Check what this computer has sent

Use the outbox to see what your computer has saved, sent and had accepted by the practice.

Where
Practice portal
Who can do this
Administrator, Billing, Doctor, Midwife, Nurse, Reception and Staff

Work you record in RizCare is saved on your computer first, then sent to the practice. The outbox shows how far each piece has got. Check it before you close for the day, or when the connection has been down.

Steps

  1. Choose Outbox on the left, or the button at the top left that says how your work stands, such as Accepted.
  2. Read the counts at the top: Saved here, With a device, Needs review and Accepted.
  3. Read Every item, newest first, for each piece of work and where it is.
The Outbox: the counts of work saved here, with a device, needing review and accepted, the list of every item recorded on this computer, and what each state means.
The Outbox: the counts of work saved here, with a device, needing review and accepted, the list of every item recorded on this computer, and what each state means. Demonstration using fictional patient records.

What to expect

  • Saved here: on your computer, waiting to be sent.
  • With a device: passed to a colleague's device nearby.
  • Accepted: the practice has it and issued a receipt.
  • Needs review: the practice refused it and gave a reason. It is kept, not deleted, so somebody can check it.

When everything is sent, the button at the top says Accepted. Saved work stays on your computer when you close RizCare, and is sent when you are back online.

Still stuck? Email support@riz.care and say which screen you are on.