RizCare is on Google Play. Get RizCare for Practices for your team and RizCare for your patients.

Update the app when it asks

What the RizCare app shows when it needs updating before you can carry on, and where to find the update.

Where
Patient app
Who can do this
Patients and the family members linked to them

From time to time an older version of the RizCare app stops working with your hospital. When that happens, the app asks you to update it before you carry on.

Steps

  1. Open the app. If it needs updating, it shows Update RizCare to keep using it instead of your hospital's page.
  2. Read the line under the heading. It says your saved work is still on the device.
Update RizCare to keep using it, with the Update RizCare button.
Update RizCare to keep using it, with the Update RizCare button. Demonstration using fictional patient records.

What to expect

Until the app is updated, this screen is all it shows. The Update RizCare button is the way to the new version.

Still stuck? Email support@riz.care and say which screen you are on.