RizCare is on Google Play. Get RizCare for Practices for your team and RizCare for your patients.

Sign in to your hospital's patient portal on the web

Sign in to your hospital's patient portal in a browser with a six-digit code sent to you.

Where
Patient portal
Who can do this
Patients and the family members linked to them

The patient portal on the web has no password. Each time you sign in, it sends a six-digit code to the email address or phone number your hospital has for you.

Before you start

  • Open your hospital's patient portal page in your browser. It shows your hospital's name at the top.
  • Your hospital must already have your email address or phone number.

Steps

  1. Choose Get a code by text or email. If your hospital sends codes by email only, the button says Get a code by email.
The Harmony Maternity Centre patient portal: Sign in, There's no password to remember, and Get a code by text or email.
The Harmony Maternity Centre patient portal: Sign in, There's no password to remember, and Get a code by text or email. Demonstration using fictional patient records.
  1. Choose Text or Email, and type the phone number or email address the hospital has for you.
Get a code to sign in, with Email chosen, an email address typed in and Send me a code.
Get a code to sign in, with Email chosen, an email address typed in and Send me a code. Demonstration using fictional patient records.
  1. Choose Send me a code.
  2. Find the six digits in the text or email, and type them in Six-digit code.
Enter the code we sent, with a six-digit code typed in and Continue.
Enter the code we sent, with a six-digit code typed in and Continue. Demonstration using fictional patient records.
  1. Choose Continue.

What to expect

If the hospital has linked more than one person's records to you, such as your own and a child's, the portal asks whose records you want to see. Otherwise it opens your Home page.

If no code arrives, check your spam folder, then ask reception which email address or number they hold for you.

Still stuck? Email support@riz.care and say which screen you are on.